Help Notes

Getting Started

Overview
Summary of Smart features
Initial Setup
Logging In
Getting Around
Main Menu
Tips 'n' Tricks

Despatching work

Job List
Job Details
Dispatching with SmartNet
Safety Checks
Guard Scheduling
Technician Scheduling
Creating Documents
Systems Support
Personnel Tracking
Patrols
Incidents
Keys Register
Reminder Messages

Printable notes for despatch operators

Section 1 (Job List) 
Section 2 (Job Details)
Section 3(Location Searching)

Sites (Locations)

Listing/Finding Locations
Location Details
Location History
Alarm Companies
Bulk Update
Equipment Locations
System Details

Customers/Accounts (Financial)

Customers
Divisions
Services and Pricing
Periodic Charges and Services
Preparing items for invoicing
Printing Invoices and Statements
Receipting Customer Payments
Accounts-related reports
Account Enquiry
Billing Cycles
Tempo Invoicing

Suppliers

Contractors
Contractor Payments
Service Providers
Persons

Reports

Listings
Accounts-related
Operational
Scheduled Reports

System Configuration

Initial Setup
General Configuration
Operator Configuration
Operator Logging
Workstation Configuration
Classifications and Notifications
Job Codes
Backup

Links to other systems

Smart Communications - an overview
Exporting Data from Smart
Exporting to General Ledger
ADSW
Dialling
Email
Excel
MYOB
Orange (Hutchison) pagers
SIMS - importing Service Requests
SIMS Synchronisation
SmartNet
RemoteSmart
Comparing SmartNet and RemoteSmart
SMS
Zetafax

SMART features

Feature List
Change History
Latest Changes

Installation/Upgrades

Installing Smart
Upgrading Smart
Reinstalling MSDE
Acceptance Testing
TroubleShooting

Technical support

Support Page

Training

Mini Seminars

The people behind Smart

About Skorpion

 

© Skorpion Pty Ltd 2007