Paying Contractors
Smart calculates payments due to Contractors, making it easy to issue Contractor Payment Advices and Charge Listings and/or reconcile invoices
received from the Contractor.
Contractor payments are calculated automatically as job
details are entered and may be changed (by an operator with the appropriate
access) at any time until the job is invoiced.
Pricing is set up for individual Service
Providers (a default price is set up in the Services section) .
There are two methods of paying contractors. You can generate a
Charge Listing which lists jobs done by the contractor's
Service Providers and the amounts due to them according to your
calculations. Or you can reconcile invoices rendered to you by the contractor and then produce a payment
advice for the contractor.
If you wish you can use both these methods together. For
example you could send a charge listing to a contractor to assist them in
preparing an invoice to submit to you. You can then use the charge listing to
generate the contractor invoice (see Select jobs to add to the Contractor
Invoice
, below.
(In earlier versions of Smart, Charge Listings were
known as Payment Advices.)
Contractor Charge Listings are calculated and issued by you when your
agreement with the Contractor (and your legal obligations) allow you to do so.
They require little effort from you (Smart does most of the work).
They suffer these drawbacks.
- Any overpayments by you are likely to go un-noticed.
- Where the contractor charges you GST or a similar tax, there may be a
legal requirement for them to present you with a "Tax Invoice" rather
than have you prepare the document.
Use Charge Listings if your contractor is happy for you to tell them how much
they should be paid. This puts the responsibility for identifying any
discrepancies on the contractor.
To print Contractor Charge Listings, select \Accounts
\Contractors \Print Charge Listings from the Main Menu. Once a job appears on a Charge Listing it can't
be listed on another Charge Listing.

- If you choose a Division (may be renamed in your system)
- When printing a new charge listing, only jobs to be billed to
that division are included.
- When reprinting a charge listing, only charge listings
for that division are printed.
- If you don't choose a Division
- When printing a new charge listing, jobs for all
divisions will appear on charge listings. A separate charge listing will be
created for each division.
- When reprinting a charge listing, charge listings for
all divisions are reprinted.
- Press the Contractor button to select a contractor. Only
charges for that contractor will be listed. Press the button again to select
all contractors.
- Items with a Received date up to and including the Include Items
up to date will be
included on new listings.
- The listing will be dated with the date entered in the Date
Listing field.
- If Invoiced Items only is checked, only jobs which have been invoiced (or marked 'never
invoice') are included in the Charge Listing. Otherwise, all jobs which
have been approved for invoicing (or have already been invoiced or marked
'never invoice') will appear.
- If Generate If In Credit is not
checked, a Charge Listing will not be produced if the
total on the Charge Listing would be less than zero (this can happen if
you have processed customer credits which also reverse the payment to the
Service Provider).
- Choose a State
to include only items at locations in the specified state.
- If the job or charge has a contractor payment but no Service Provider
specified, or if the Service Provider specified has been deleted, the payment
will be attributed to the Service Provider selected here. Press the
Service Provider button to select a Service Provider. Press the button again
to deselect the Service Provider. If no Service Provider is selected, jobs
with a payment but no service provider are given the Charge Listing number of
999999999 and you will not be able to allocate them to another Service
Provider.
- If you select to Reprint Charge Listing, only Charge Listings with a Listing date in the range
selected will be printed. Note that this may include jobs dated outside the
selected date range (or exclude jobs dated inside the selected date range).
- If you select Short Form, only the Job Reference,
ReceivedDate, and Payment Amount are shown for each job. Otherwise the
service, Service Provider, Location Site Code, and job times (dispatched, on
site, off site) are also shown.
Press OK to print Charge Listings. When printing is complete you will be
asked whether printing completed normally. If you answer no or cancel printing,
new Charge Listings will not be created.
Contractor Invoices are invoices rendered to you by the Contractor for
payment. Smart takes most of the effort out of reconciling these invoices but
this still takes longer than issuing Charge Listings. However this method
enables you to comply with legal requirements and it is more likely that you
will underpay rather than overpay the Contractor since the onus is on them to
list all charges due.
Instead of issuing Charge Listings for all jobs performed by the contractor
you can wait until you receive an invoice from the contractor and then reconcile
their invoice. This makes you or your staff responsible for identifying
discrepancies.
As part of this process you can issue a Supplier Invoice Payment Advice
to the contractor.
Overview
These are the steps to reconcile
a contractor invoice:
-
Key basic invoice details into
Smart
-
Copy existing Smart job details
into the contractor invoice
-
Adjust job pricing details as
necessary
-
Print a Payment
Advice.
Details
To access contractor invoices for all contractors, select
\Accounts\Contractors\Contractor Invoices from the Main Menu (for invoices for
all contractors)
To view only invoices for a single contractor, select
\Accounts \Contractors \Contractor Details and click the
Invoices button.
If the invoice does not
already appear in the list, right click and select Add to add it. Otherwise
double click on the invoice to open the Invoice Details window.
Step 1. Enter the contractor invoice details

Enter the information in the top (coloured) section from
the contractor's invoice. (Once you have saved the invoice you won't be able to
change these details.) You can view and/or update contractor details by pressing
the Contractor Details button to ensure they print correctly on the payment
advice.
- Enter the Invoice No, Date, and
Totals as they appear on the invoice supplied by the Contractor.
- Once you have completed reconciliation you
can change status setting from Incomplete to
Ready for Payment. This will ensure that the invoice appears
in the list of invoices ready for payment when you select
\Accounts\Contractors\Contractor Invoices from the Main Menu. Once
you set the status to Paid you will not be able to
change details of the invoice.
- You can optionally enter the date and details (e.g. cheque number) of the
payment. The initials of the operator who last changed anything on this line
appear next to the date.
- The selected Division is
the one paying the invoice. (The term Division may be changed to another
term, e.g. Class, in your system)
- Any notes you make here are for internal use only, and do not appear on the Payment Advice.
Step 2. Match the jobs on the contractor invoice with jobs in
Smart.
1. Select the Find/Add Jobs tab.

2. Change the view (if necessary) to assist in
locating unpaid jobs done by the contractor.
By default, this window displays jobs for the contractor dated up to and
including the invoice date which have not yet been paid. You can change the
search settings to look for specific jobs.
- You can enter a partial value for Job Number,
Order Number, or Docket No. For example,
entering a job number of 345 will match jobs like
12345 and 34567.
- Press the Location button to select from a list of
locations. Press the Location button again to clear the
selection.
- If you check All Divisions, jobs for all Divisions will
be shown. Otherwise, only jobs for the division specified above for this
invoice will be shown.
- If you check All Contractors, jobs
for all contractors will be shown and you will be able to select any Service
Provider for any contractor. Otherwise, you will only be able to select a
Service Provider for the contractor for this invoice.
- If you can't locate the job you are looking for, try checking the
All Contractors or Paid Jobs boxes. The job
may have been allocated to another contractor, or already
paid. (These boxes are checked automatically for you if you search on Job
Number, Order Number, or Docket Number.)
- The Docket No field may be labelled as Line
Number depending on your system
settings
.
- By default the list of jobs includes jobs which have already been
selected. To see only jobs which match your search settings, check the
Exclude Selected box
- Press F4 to
restore the default search settings.
- The check mark in the Job No column indicates
whether the job has been approved.
- a green tick means the job has been approved by Operations.
- a red tick means the job has been approved by Accounts.
3. Select jobs to add to the contractor
invoice.
- Press the space bar to select or de-select the highlighted job.
- Right click to view details of the highlighted job, to
view details of payments for the job, or to add a new job.
- Right click to select 'Add from Charge Listing' to add jobs which
previously appeared on a Charge Listing (you will be able to pick from a list
of Charge Listings for the contractor. Charge Listings only appear in this
list if they are dated in the date range specified in 'Search
Settings'). Jobs from the Charge Listing will not be added to
the Contractor Invoice if they already appear on an existing Contractor
Invoice (including this one).
4. Make any adjustments to the amount to be
paid
To adjust the amount of the payment and/or add notes, go to the
Invoiced Jobs tab.

By default, the amount to be paid to the contractor is the amount calculated
by Smart (see Pricing), less any previous payments.
Double click on a job (or right click and choose
Change) to view or update details of the
payment.

Here you can change the amounts as appropriate, or enter
a note about the payment. Any notes about the payment will be printed on the
Supplier Invoice Payment Advice.
You should update the amount on the Invoiced by Contractor
line (if necessary) to reflect the amount shown on the Contractor Invoice for
this job. Although this is not essential it will reduce confusion and queries
about your payment.
5. Print the reconciled invoice
Press OK to save and exit. If the invoice items you've selected don't
add up to the amount on the contractor invoice you will be warned.
You can print the invoice from either list of contractor invoices. When you
print the invoice you will be asked if you want to mark it Paid.
You should check the All Invoices view from time to time (select
\Accounts\Contractors\Contractor Invoices from the Main Menu) to make sure you
don't overlook invoices for payment.
If you have a link to MYOB or another accounting system which exports
contractor invoices, they won't be exported until marked Paid.
6. View payment details.
You can view details of payments made for a job by clicking the lookup button
[...] in the Accounts tab of the Job Details window.
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